On 07AUG19, PMDG opened our new online store and there are a couple of things we wanted you to know:
We brought all of your account data and history: It took nearly six months, but we have ported all of your account data and history from our old store and brought it to the new one. We have all records dating back as far as October 2004 included in the new PMDG.com and when you log into your account you should find everything right there where you left it.
Look down near the bottom right of the page to log in: The link to access your account is down near the bottom of the page on the right side. Click there and you should be able to figure out the rest.
You will need to create a new password: In any move of this magnitude, revamping security is important. To access your account you will need to create a new password. The system will guide you through the process. If you are unable to make it work, please reach out to our Customer Support Team and we will see what we can do to help you.
Downloading your purchases is easier than ever and now uses two-factor-authorization: We have an entirely new download process that should be faster and easier than ever for you to use. It does include the use of two-factor-authorization for additional security and the pop-ups will walk you through exactly what to do.
The PMDG World is moving to PMDG.com: After 22 years, we are finally moving our entire operation to PMDG.com. Our main website is now PMDG.com, our forum is forum.PMDG.com and in the coming days you will notice that support.precisionmanuals.com will be accessed via support.PMDG.com. This move should be largely effortless for you, but we thought you'd like to know ahead of time.
Thanks for your patience while we make all of these moves. We are doing our best to ensure the transition is effortless for you and we hope you like the modern new tools we are bringing on line.
The PMDG Team